. 100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!

RETURNS

Have confidence in ordering with Ecosafeclean.com. as we provide 100% satisfaction guaranteed . If for any reason you are dissatisfied with ANY of our cleaning products, you may return the item for a full refund within 30 days of receiving the cleaning products less shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

SHIPPING INFORMATION

We normally ship  within 2 business days from the time your order is received. Orders are usually shipped via FEDEX and actual delivery time will vary according to your FEDEX Zone. (in most cases it averages 7-10 business days from the day that the order was placed) Any item that is "out of stock" will be backordered and will be shipped immediately upon its arrival in our warehouse. Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks weeks due to color, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available. If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

Shipping and Handling charges are based on product weight unless otherwise specified

TAXES

Ecosafeclean only charges GST for orders placed in Canada at 6%. 

BACKORDERS

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.

CANCELLATIONS

Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email oceanofgratitude@gmail.com to cancel an order